Summary of Implementing Strategies in Extreme Negotiations
The topic of the article “Implementing Strategies on Extreme
Negotiations” is a conversation between the hosts HBR and guest Jeff Weiss and
Jonathan Hughes. The article explains the principles of a negotiation,
preparation for a negotiation, strategies or tactics to apply during a
negotiation and develop negotiation skills to apply strategies.
A negotiation is “extreme” when risks and danger to threats
are too high. In such, situations it is important to remember the principles of
negotiating, moreover, principles are similar to strategies. Motivating the
other party, use facts for convincing, construct and evaluate an innovative yet
fair solution.
Understanding the other party’s requirement and negotiating
tactically is, emphasized, rather than reacting immediately. Understanding the
requirement and motivation of the other party involves a few steps. Firstly
brainstorm possible motives, secondly assume certain hypothesis and finally
test the other party. This will give way to come up with a solution for a win-win.
Moreover in scenarios where the expectations of the other party is too high,
unexpected and without a warning, it is important to keep cool and question in
a way that traps the other party to answer and feel awkward if not answered.
No matter how experienced a negotiator is, preparation plays
a vital role to a negotiation’s outcome. The article provides a seven-element
checklist to prepare strategically.
- 1. Consider the interest of all the parties involved in the negotiation. It could be our own, the other party’s or a third party’s interest.
- 2. Look into the alternatives also known as the BATNA abbreviation of Best Alternative to a Negotiated Agreement.
- 3. Brainstorm solutions that all parties can agree to.
- 4. Think of standards to validate solutions.
- 5. Identify the commitments that parties can make.
- 6. Rank the relationship based on importance
- 7. Come up with a communication plan
To come with a BATNA there are 3 operations; firstly invent
a list of actions, secondly improve some good ideas and convert them into
practical options and lastly select the best solution as the BATNA.
Develop negotiation skills to use strategies
Individual Negotiator
|
The Firm as a Negotiator
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Prepare using the seven element
checklist
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Standardize a negotiation process
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Practice in a low risk negotiation,
develop a birds-eye view of the problem
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Make preparation and review the
parts of the process
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Review by evaluating the good and
bad in a particular negotiation
|
Develop common tools and methods
that the whole firm follows as a unit.
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Get Feedback from an observer to
evaluate yourself
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Send consistent Messages by making
sure the result of negotiation is clearly, explained to the negotiator.
|
Teach and coach others to keep in
touch
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The strategies prescribed in the article are similar to principles
of a negotiation. The strategies; get the picture, uncover and collaborate and
elicit genuine buy-in are similar when in action. The strategies focus on the
other party’s requirement, involves researching the other party, getting the
truth out and equating a win-win solution. The strategy to build trust first is
ideal to a mistrust or misunderstood scenario leading to a negotiation. The
strategy to focus on process means to change the tone of the negotiation and
focus on the real problem.
Conclusively, most of the strategies prescribed in the
article cater to certain scenarios and requires a balance of tough and soft
negotiator characteristic. In fact, most of the examples given in the article
denies, immediate, aggressive and disrespectful reaction when in crunch
situation and encourages digging deep, exercising empathy and coming up with
innovative solutions.
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